Enjoying a Safe Summer in Stowe

We’re passionate about the outdoors and our mountain communities, and we're committed to protecting these special places and everyone who comes to experience them.

OUR COMMITMENT TO SAFETY

WORKING TOGETHER TO BE SAFE

It takes the compassion, care and personal responsibility of everyone to help us ensure a safe mountain experience for all. With that in mind, we have reimagined the resort experience to further prioritize the health and safety of our employees and guests in response to COVID-19. Safety has always been one of our core values and we invite you to learn more below about the new procedures and protocols being implemented with your safety, our employees’ safety, and the safety of our communities in mind.

safety icons

Physical Distancing:

  • On mountain, our vast outdoor setting makes physical distancing easy. But in the base areas and other locations where it is more difficult to do so, we will have signage and decals to ensure guests remain six feet (two meters) apart.
  • Guests will be required to wear face coverings in certain areas. Guests are strongly encouraged to bring their own face coverings, but resorts will have them available upon request, subject to availability. Employees will be required to wear face coverings at all times.
  • Plexiglass barriers have been installed in areas where physical distancing measures are not possible, including at points of purchase.
  • Capacity of lifts will be reduced to allow for physical distancing. Guests will only be allowed on lifts with travelers in their party.
  • Employees may limit the number of guests in any area of the resort to ensure proper physical distancing (e.g. parking lots, indoor facilities, common spaces, etc.).

 

Employee Protocols and Training:

  • All employees are required to wear a face covering and follow the company’s safety protocols and procedures at all times, including regular hand washing and the use of Personal Protective Equipment and Personal Protective Gear.
  • Employees will undergo daily health screenings and receive appropriate training to ensure safety.
  • Employees are required to stay at home if sick.

 

Enhanced Cleaning and Sanitization:

  • High-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.
  • Enhanced cleaning and disinfecting will take place daily in our gondola cabins and frequently throughout the day in our public restrooms.
  • Hand sanitizing stations will be provided throughout the resort. Frequent handwashing is required of employees.
  • All transactions will be cashless for lifts, mountain activities, on-mountain dining as well as at the Company’s lodging, retail and rental locations.

We'll continue to review and update our policies to adhere to the most up-to-date practices to keep employees and guests safe.

* Including in lines, when loading and riding in gondolas, in indoor resort facilities, and whenever it is not possible to maintain a six feet distance from unknown parties. You are strongly encouraged to bring your own face coverings, but resorts will have them available upon request, subject to availability. Guests who are unwilling to comply with this safety requirement will not be permitted to participate in the experience. 

    Gondolas

  • Gondolas: Guests are asked to maintain physical distance from those not in their party. Markers will be placed six feet apart to assist guests while in line. Guests must wear a face covering while in line and when loading and unloading gondolas.
  • Gondolas will be cleaned daily.

    Dining

  • To ensure physical distancing, dining operations will run at reduced capacity with updated floor plans in common areas. Outdoor seating will be available.
  • On-mountain dining will be grab n' go only and all transactions will be cashless.

    Rental and Retail Shops

  • High touch surfaces will be cleaned and disinfected frequently, and hand sanitizing stations will be available.
  • Updated floor plans and signage will help guests maintain physical distancing and direct the flow of traffic.
  • Only credit or debit cards will be accepted in ticket offices, no cash payment.
  • Plexiglass barriers will be installed in areas where physical distancing measures are not possible.

    Ticket Windows

  • High touch surfaces will be cleaned and disinfected frequently, and hand sanitizing stations will be available.
  • Updated floor plans and signage will help guests maintain physical distancing and direct the flow of traffic.
  • Only credit or debit cards will be accepted in ticket offices, no cash payment.
  • Plexiglass barriers will be installed in areas where physical distancing measures are not possible.

    Restrooms

  • Public restroom spaces will be cleaned and disinfected frequently throughout the day.
  • Capacity limits may be in place.

    Activities

  • Guest capacity may be limited when partaking in certain activities.
  • Limited activities will be offered during the initial phase of reopening, and we will continue to assess whether additional activities can be safely provided as the summer progresses and restrictions ease.

Browse Summer Activities Today

Take a look at the Summer Activities Stowe has to offer


Explore
Stowe Summer Activities
Explore

FREQUENTLY ASKED QUESTIONS (FAQS)

What on-mountain restaurants are open?

Limited grab ‘n go dining outlets will be open on mountain to provide pre-packaged snacks and beverages at The Waffle. All locations will have cashless transactions.

Why are you only offering grab-and-go for on-mountain dining?

Due to the impacts of COVID-19, we have had to reimagine the resort experience and our operations for this summer, including mountain dining. At this time, we are limiting our on-mountain dining options to grab ‘n go to limit touch points for employees and guests and will continue to assess our ability to expand operations over the course of the summer.

What on-mountain activities are open?

To ensure we provide the safest experience, we will open with limited summer activities, focused first and foremost on getting you on the mountain. At Stowe Mountain Resort we will kick off summer operations with Auto Toll Road and Gondola SkyRide, providing access to summer hiking trails and The Waffle. We will continue to assess expanding our operations once we are open and as soon as it is safe to do so.

Where can I purchase tickets for lift rides and summer activities? Do I need to make a reservation?

You do not need to make a reservation for scenic gondola rides and summer activities. Tickets will be available to purchase onsite at the ticket office. All transactions will be cashless.

Can I use my 20-21 Epic Pass for summer access? 

Summer benefits for the 2020-21 Epic Pass include free lift access for scenic rides (varies by pass type and region), as well as select lodging, food and beverage, and activity discounts. Full details here.

How are you keeping guests safe this summer? 

We have developed new processes and procedures for the safety of our guests and employees, taking into account local government guidelines, industry best practices and our unique knowledge and insight about our operations. You can find more information on some of our safety procedures and guest expectations above.  

What are you doing to protect your staff? 

We have developed a robust return to work and training process for all resort employees to ensure safety. All our employees are required to wear a face covering and follow the company’s safety protocols and procedures at all times, including regular hand washing and the use of PPG. Employees will undergo daily health screenings and are required to stay home if sick. We’ll continue to review and update our policies to adhere to the most up-to-date practices to keep employees and guests safe. 

Do I need to wear a face covering? 

Guests are required to wear face coverings in certain areas, including in lines, when loading and unloading chairlifts, when loading and riding in gondolas and bubble chairs, in indoor resort facilities, on activities such as an alpine slide or mountain coaster, and whenever it is not possible to maintain a six-foot distance from unknown parties. We require this because face coverings are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings, according to the CDC. Guests are encouraged to bring their own face coverings, but resorts will have them available upon request, subject to availability. When physical distancing is possible, such as hiking on trails, guests may remove their face coverings.  

Do I need to bring my own face covering?  

Yes, guests are strongly encouraged to bring their own face covering. We will have some available upon request, subject to availability. Guests without a face covering will not be allowed to load gondolas, inside resort facilities or other areas where physical distancing is not possible.  

How will you be enforcing face coverings for guests? 

Guests who are not able to follow the safety protocols that are put in place to protect our guests, employees and communities will not be able to participate in our on-mountain experience and asked to leave if necessary. It will take the compassion, care and personal responsibility of everyone to help us ensure a safe mountain experience for all. 

What is your child age requirement for face coverings? 

In line with local and CDC guidelines, we are asking that children older than 2 years of age wear face coverings when riding a gondola, in indoor spaces, and wherever physical distancing of six feet cannot be achieved. 

What are the rules on who can load together on gondolas and lifts? 

To minimize safety risks, guests will only be able to ride gondolas and lifts with travelers in their parties. 

Are you capping the number of people who can visit the resort? 

 We will be closely monitoring capacity at our resorts, but we will not be capping our daily visitors. Thanks to our expansive outdoor setting, we are confident we can accommodate all visitors this summer, but are asking for guests' cooperation complying with physical distancing protocols in base areas, lift lines and indoor spaces.   

What equipment are you providing guests: sanitizer, masks, etc.?  

Hand sanitizing stations will be available throughout the resort. Frequent handwashing is encouraged. While we ask guests to bring their own face coverings, we will have masks available upon request, subject to availability. 

What changes have been made to cleaning procedures?  

High-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus. In addition, enhanced cleaning and disinfecting will take place daily in our gondola cabins, frequently throughout the day in our public restrooms. 

Will all transactions be cashless?  

Yes, all mountain transactions (e.g. lift tickets, dining facilities, retail outlets etc.) will be cashless.

What happens if inclement weather forces a lift evacuation or other quick response which hampers physical distancing requirements? 

While we do our best to anticipate weather events to minimize impacts to our guests, it is very important to have face coverings for each member of your party easily accessible. If response to weather, or an environmental threat, forces a rapid response from mountain operations, we will prioritize guests’ immediate safety over standard health guidelines to prevent the spread of COVID-19. Please do your part to help us operate safely and keep your face covering on hand at all times. 

Are you doing contact tracing? 

We will continue to work with local health officials to minimize the impact and spread of COVID-19 in our resort communities. While we don’t have a comprehensive contact system, we will work with local officials and endeavor to notify any guest or employee who we have knowledge came in contact with someone who has tested positive for COVID-19.