Deposit and Cancellation Policy

CAR RENTAL, SHUTTLE, EQUIPMENT RENTAL, PACKAGE POLICIES

DEPOSIT AND CANCELLATION POLICIES

Deposit: A deposit in the amount of one night, excluding taxes and fees, is due at the time of booking.

Final Payment: Full and final payment for non-holiday reservations is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. If a non-holiday reservation is cancelled within 30 days of arrival, all monies received will be forfeited. Full and final payment for holiday reservations touching Dec. 19, 2016 through Jan. 3, 2017 is due Nov. 1, 2016, at which time the reservation is non-refundable and non-changeable.

Cancellation: Non-holiday reservations cancelled outside 30 days of arrival are subject to forfeiting the one night deposit per room. Any changes made to a reservation may affect total package price. All changes are subject to availability. Changing property management companies is considered a cancellation and all cancellation policies apply.

Your payment constitutes acceptance of these terms and conditions.

LIFT TICKET POLICY

All lift ticket products are non-transferable and non-refundable. Online PEAKS rates are only available online. Additional days purchased at the ticket window must be purchased at the window rate. When you purchase lift tickets, you will automatically be enrolled in the Vail Resorts "Peaks" loyalty program, at no cost to you. You will receive program information by standard mail and will be offered the chance to decline.

SKI AND SNOWBOARD SCHOOL POLICIES

Ski and Snowboard School Payment Policy

  1. Child Group Lessons will be charged to the credit card on file, in full, up to five days before the reservation start date.
  2. Group Lessons will be charged to the credit card on file, in full, up to five days before the reservation start date.
  3. Private Lessons and Guides will be charged to the credit card on file, in full, up to five days before the reservation start date.

Gratuities for instructors are not a requirement but an appropriate and appreciated gesture. 

Ski and Snowboard School Cancellation Policy

Lesson reservations must be cancelled at least 24 hours before the scheduled lesson start time or a cancellation fee will be imposed. If you cancel within the 24 hour period and we are able to rebook the instructor, a $100 processing fee will be charged. If you cancel and we are unable to rebook the instructor, the full price of the lesson will be charged to your credit card. The cancellation fee may be waived if the lesson is rebooked for an alternate date.

Helmet Policy

Ski & Snowboard School participants under the age of 18 must wear a winter sport protective helmet. While helmets may reduce or mitigate the severity of some head injuries, their use does not guarantee safety and will not prevent certain injuries. Rental helmets are available at our children's ski school locations for your convenience.

SEASON PASS POLICY

SEASON PASS DEPOSIT & CANCELLATION POLICY

BY PUTTING $49 DOWN I UNDERSTAND THAT I AM COMMITTING TO BUY THE PASS(ES) FOR THE 2016/2017 SEASON. I UNDERSTAND THIS $49 PAYMENT IS NON-REFUNDABLE. I agree the credit card provided will be authorized for the remaining amount of the Season Pass product purchased. The remaining balance will be automatically charged to my credit card on or around September 15, 2016. Once the $49 initial payment has been made, the $49 initial payment cannot be cancelled or refunded, nor can the pass purchase be cancelled or refunded. In the event the total price of the Season Pass product is lowered prior to the start of the 2016/2017 ski season, the remaining amount due will be reduced by the amount of the total price lowered.

I agree to provide a valid email address for the express purpose of receiving communications regarding this transaction, I understand this is the only manner by which I will receive such communications.

THE PASS YOU ARE BUYING IS NOT TRANSFERABLE AND MAY NOT BE RESOLD. The pass may be confiscated and not re-issued if, in the sole judgment of the ski area operator, the pass holder: 1) acts in a manner that could endanger the safety of any person; 2) violates the law; 3) provides ski lessons or related services for compensation; or 4) engages in fraud or misconduct or creates a nuisance. Re-issued passes may be subject to a replacement fee. The pass holder acknowledges his or her affirmative duty to immediately notify the ski area operator and authorities if the pass is lost or stolen and that failure to do so may result in loss of skiing privileges. The pass holder also acknowledges that this pass is non-refundable unless Pass Insurance has been purchased.

Restrictions may apply. For complete details on restrictions and blackout dates please visit epicpass.com or ask a sales representative. Child is defined as 5-12. Teen is defined as 13-18. Adult is defined as 13+ (if no teen product) or 19+. For questions, call 800.842.8062. Pass processing is not available at Arapahoe Basin.